Patient Intelligence News
Independent patient-centered reporting

Power is clearest at the point of consequence.

Evidence-first reporting on the institutions, economics and policies that shape patients’ lives.

Investigation

November 1, 2026

California required insurers to cover mobile crisis care. Counties say payment is still rare.

The state told health plans to pay for crisis teams without prior authorization, including out of network. Legislative testimony and county records show a system still absorbing denials, tiny payments and disputed billing rules.

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Investigation

November 1, 2026

Cigna’s PxDx case moves toward a class-certification fight. Here’s what the court has and has not decided.

A federal judge let parts of a lawsuit over Cigna’s post-service claims review process proceed, while rejecting key allegations tied to three named patients. The record is more complicated than the “AI denial” shorthand.

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